About Us

Message from our president

Welcome to Connecticut Counseling Centers, Inc. We are an outpatient community based non-profit behavioral healthcare organization that is dedicated to assisting with the recovery journey of those impacted by mental health and substance use challenges. We believe that every individual is unique and we offer a variety of treatment and recovery support services customized to meet the individual’s needs. Connecticut Counseling Centers, Inc. has a rich history of developing innovative award-winning programs and is a recognized leader in behavioral healthcare research and education.

We believe that recovery from substance use and mental health problems is possible for everyone no matter what has happened in the past. We believe that people who step forward and ask for help are courageous and deserve our utmost respect and best efforts. Our approach is non-judgmental, respectful, and patient centered. Our professional staff always maintains an attitude of humanism, respect, and caring towards our patients and the community. They are dedicated and are among the best in the business. We welcome the opportunity to assist you or your loved one with the journey of recovery.

With Best Regards,

Robert C. Lambert
President/Executive Director

Our History and Mission

Connecticut Counseling Centers, Inc. opened its doors in Norwalk on July 1st, 1984. We began treating 90 patients in our Norwalk Methadone Maintenance Treatment Program. In December of the same year, Connecticut Counseling Centers, Inc. opened its first Waterbury Clinic.

In October 2005, Connecticut Counseling Centers, Inc. opened its Danbury Clinic with over 100 patients. In 2017 we opened our second Waterbury Clinic and in 2021 we opened our Meriden Clinic. Since inception, we have grown from a single Opioid Treatment Program to a comprehensive behavioral healthcare organization providing all levels of outpatient substance abuse and mental health services to over 5,300 patients annually within 20 different treatment programs at 5 clinic locations.

Connecticut Counseling Centers, Inc. believes in the importance of professional research with the goal of increasing our understanding of behavioral health disorders and more importantly to continue to develop new evidence based treatment tools to assist our patients in recovery. During the past 35 years we have participated in a number of important research projects in partnership with numerous Universities and government agencies. 

Connecticut Counseling Centers, Inc. believes in the importance of ongoing professional development. For over 25 years we have developed several training initiatives that provide training, mentorship, and continuing education to clinical and medical professionals in the communities we serve.

Core Values

  • We will always respect our patients by responding in a caring and professional manner.
  • We will treat all patients and significant others with dignity, emphasizing sensitivity to age, gender, lifestyle, culture and socio-economic status.
  • We will provide treatment to patients regardless of their ability to pay.
  • We will provide all treatment services in a manner that supports the recovery of all members.
  • We will recruit, train and educate highly capable staff, provide competitive levels of compensation and benefits to maintain a working atmosphere, which encourages integrity, growth and development.
  • We will provide services that meet or exceed appropriate accreditation and licensing standards.
  • We will provide prudent and effective leadership for our agency.

Our Approach

We believe that recovery from substance use and mental health disorders is possible and that every patient deserves our respect and best efforts. Our professional and credentialed staff utilizes evidence based treatment and recovery support tools to assist our patients in their recovery journey. We recognize that everyone is an individual and we customize services to meet the individual’s needs. Connecticut Counseling Centers is nationally accredited by the Commission on Accreditation of Rehabilitation Facilities, licensed by the State of Connecticut Department of Public Health and funded by the Connecticut Department of Mental Health and Addiction Services.​

Recovery path with support

Our Corporate Leadership

Robert Lambert, MA, LADC

President & Executive Director
Robert Lambert, MA, LADC

Robert C. Lambert has over thirty-five years of clinical and administrative experience in the field of behavioral healthcare. He has held a number of clinical and administrative positions providing clinical, educational, supervision, management, and consultation services. During the course of his career he has designed and successfully developed a number of innovation treatment programs. Currently, he is President and Executive Director of Connecticut Counseling Centers, Inc. and President of the Connecticut Certified Alcohol and Drug Abuse Counselor Training Program, a comprehensive addictions counselor training program he designed and created. He was an Adjunct Faculty Member, Department of Psychology at Albertus Magnus College for 23 years where he taught numerous undergraduate and graduate courses in psychology and helped design a graduate program in addictions counseling. He is a sought after speaker who has given numerous presentations on topics relating to behavioral healthcare at numerous national and international conferences. He has also written a number of articles and text chapters on addiction treatment and behavioral healthcare, which have appeared in various publications and peer reviewed journals. He is President of the Opioid Treatment Providers of Connecticut and is a member of the Board of Directors of the American Association of the Treatment of Opioid Dependence (AATOD) representing the state of Connecticut. In 2012 he authored a nationally recognized innovative peer mentoring based program which received the US Department of Health and Human Services, Substance Abuse and Mental Health Services Administration “Science and Service” award. In 2016 he received the prestigious Nyswander-Dole Award at the 2016 AATOD Conference for lifetime achievements in the field of medication assisted treatment for opioid dependence.

Mark Kraus, MD, FASAM, DABAM

Chief Medical Officer
Mark Kraus, MD, FASAM, DABAM

Dr. Kraus has worked for Connecticut Counseling Centers, Inc. as a clinic Medical Director and Chief Medical officer for over 25 years. Dr. Kraus is a Distinguished Fellow of the American Society of Addiction Medicine (ASAM), a member of ASAM’s Public Policy Committee and Legal Advocacy Committee, and a Diplomate of the American Board of Addiction Medicine. He is also a board member and current Treasurer of Coalition on Physician Education in Substance Use Disorders (COPE). Additionally, he is currently Chair of the Connecticut State Medical Society’s Addiction Medicine Committee. Dr. Kraus is an Assistant Clinical Professor of Medicine at Yale University School of Medicine. In this capacity, he teaches Addiction Medicine and General Internal Medicine to Yale and St. Mary’s Hospital Primary Care General Internal Medicine Residents. He also serves as a Mentor in the Physician Clinical Support System for Medication Assisted Treatment for Opiate Dependence. Previous appointments include Vice-President of ASAM and founder and past President of ASAM’s Connecticut Chapter. He was Co-Chair of the Physician’s Task Force on Education for AMERSA and a member of the Primary Care Physician’s Work Group for the National Institute of Drug Abuse (NIDA). He was also a member of the Expert Panel of the White House Office of National Drug Control Policy for the Addiction Medicine Education Summit meetings and a Board Member of the Connecticut Alcohol and Drug Policy Council and the Connecticut Mental Health Policy Council. Dr. Kraus was the former Director of Addiction Medicine at St. Mary’s Hospital and Waterbury Hospital. He was also the founder of Westside Medical Group and General Internist at Franklin Medical Group/Trinity Healthcare of New England in Waterbury. Dr. Kraus has presented at numerous national and international conferences and is a sought after speaker. He has also written numerous peer reviewed articles and chapters relating to addiction medicine and has lectured nationally and internationally on the subject.

Alan Nolan, LCSW

Director of Clinical Operations
Alan Nolan, LCSW

For over 35 years, Alan Lee Nolan, LCSW, has held positions of increasing administrative and clinical responsibilities in the field of behavior healthcare in both the private and not-for-profit corporate settings. Alan received a Bachelor of Science in Psychology, from Syracuse University and his Master of Social Work from the Nelson Rockefeller School of Social Welfare, State University of New York at Albany, Albany NY. Alan is a Licensed Clinical Social Worker in the state of Connecticut. Prior to joining Connecticut Counseling Centers, Inc. in 2000, Alan served as a corporate consultant providing consulting support for a Fortune 500 Corporation labor and employee relations department where he provided EAP services and developed and facilitated training programs for improvement of team performance and interpersonal supervisory skills. Alan began his tenure at Connecticut Counseling Centers, Inc. as a Clinical Team Leader and was promoted to Program Director and most recently, Director of Clinical Operations. In his current role he supervises the clinical operations of five treatment centers and develops and facilitates the organizations continuing education and training programs. Alan is also currently an Instructor and Director of Student Affairs at the organizations Connecticut Certified Alcohol and Drug Abuse Counselor Training Program which prepares Counselors for certification/licensure as a substance use disorder counselor. Alan has presented at numerous regional and national conferences and has been a guest lecturer at Alberta Magnus College and Western Connecticut State University. Alan has also been involved in numerous research projects during his career.

David Schiavo

Director of Human Resources
David Schiavo

David Schiavo has been the Director of Human Resources at Connecticut Counseling Centers, Inc. since September 2006. His background is in both the non-profit as well as the for profit business sectors. He has over 35 years of experience in multiple disciplines within Human Resources. David received his college degree in Business Administration from SUNY Westchester. David is responsible for all Human Resource activities at Connecticut Counseling Centers, Inc. and will assure that CCC, Inc. is compliant with all state and federal employment regulations. As a member of the Executive Leadership team David demonstrates a commitment to his role and is seen as a strategic partner understanding the goals, values and mission of the organization. Before joining CCC, Inc., David has corporate experience working at Xerox Corporation, Maclean Hunter Media, Cendant Mobility and Putnam County, NY A.R.C. David has been acknowledged in Connecticut for his award winning on-site Wellness programs.

Wayne Wamser, BS

Director of Finance
Wayne Wamser, BS

Wayne Wamser is the Director of Finance at Connecticut Counseling Centers, Inc. Wayne joined CCC in 2006 with expertise in the areas of general ledger, accounts payable, payroll and budget. Prior to CCC, Wayne served as a Controller at Stamford Health System directing a staff of accountants, payroll personnel and accounts payable personnel. Wayne also served at Bridgeport Hospital working in the Budget & Reimbursement area. Prior to his time in the healthcare field Wayne served as a Cost Accountant by companies in the for-profit sector including Harvey Hubbell’s Wiring Device Division in Bridgeport and the Swank Corporation in South Norwalk, manufacturing leather goods. Wayne received his Bachelor of Science degree in Accounting from Central Connecticut State University.

Jason Bradway, MSA

Director of Information Systems
Jason Bradway, MSA

Jason Bradway has thirty years of experience working with Connecticut Counseling Centers Inc. He holds degrees in accounting and computer science from Post University. He started in 1993 as administrative support at the Waterbury clinic. In 1995 he was promoted to Assistant to the Executive Director and moved forward to the corporate office assisting the Executive Director with the organizations operations. In 2000 he was promoted to the position of Director of Information Systems. In his current position he oversees the operations of the computerized network systems as well as the insurance billing and collections department.

Board of Directors​​

Abram Heisler

Abram J. Heisler Esq.​


Richard J. Bilangi, M.S.​

Director and Founder of Connecticut Counseling Centers, Inc.

Frank D. Cory​


Larry Katz​


Felicia Russell-Stewart​

Cathy Awwad

Catherine Awwad


Alex Jurez


Our Program Leadership

Maureen O’Neill Biggs, MS, LPC, LADC

Program Director
Maureen O’Neill Biggs, MS, LPC, LADC

Maureen O’Neill Biggs has forty-seven years of experience in the field of behavioral health. She began working in the field of chemical dependency and mental health in 1976 at the Shirley Frank Foundation. At the time of the closing of the Shirley Frank Foundation Maureen secured a position with Gaylord Hospital in Wallingford, CT as a director where she worked with the mentally ill, chemically dependent, individuals diagnosed with traumatic brain injury and physically challenged hospital population. At Gaylord Hospital, Maureen developed a workbook for the Traumatic Brain Injured individual, assisted in securing Joint Commission Accreditation for the chemical dependency programs, was chairperson for the CQI Committee, and as a Safety Monitor developed a risk and safety questionnaire for all Gaylord staff. From 1991 to 1993 she was the Chairperson and Coordinator of Addiction Services for the Connecticut Hospital Association. In 1993 Maureen worked as a Director with the department of Psychiatry at Griffin Hospital overseeing both the Chemical Dependency and Psychiatric Outpatient facilities. Maureen also assisted in securing Joint Commission Accreditation for the Chemical dependency Program and developed the Policy and Procedures for that program. In 2002 Maureen secured a position with MCCA in the capacity of VP of Clinical Operations, where she oversaw all programming and wrote numerous grants for the organization. Maureen worked for Recovery Network of Programs in 2010 as Clinical Director and ultimately Division Director and then VP of Regulatory Affairs. She currently works as Program Director with Connecticut Counseling Centers, Inc. and has been with the organization since 2018.

Josh Noffsinger, LCSW

Meriden Program Director
Josh Noffsinger, LCSW

Josh Noffsinger, LCSW is a Program Director at Connecticut Counseling Centers, Inc., Meriden Clinic. He holds a Bachelor’s Honors Degree in Psychology from the University of Connecticut and a Master’s of Social Work from Quinnipiac University. Josh has a wealth of knowledge in the field of mental health and substance use. His experience includes being on an ACT team in Middletown, CT, where he helped foster independence for adults living with chronic mental health diagnoses; working in an in-home family therapy program in Hartford, CT, where he engaged with teenagers and their families; starting his work in the field of substance use at a Opioid Treatment Program in Bristol, CT; and currently as a part of Connecticut Counseling Centers, Inc., where he initially joined the Midland Road clinic team in 2020 as a Clinical Team Leader. He transferred to the Meriden clinic as Clinical Team Leader in 2021 and was promoted to Program Director in 2022. Josh has a passion for helping individuals who are trying to better themselves and their lives. He especially enjoys the community he and the Meriden team are building in Meriden, CT, where he looks forward to the future of the clinic and all they can accomplish there.

Stacy Benson, MS, LADC

Danbury Program Director
Stacy Benson, MS, LADC

Stacy is a Licensed Alcohol and Drug Counselor (LADC) in Connecticut with 10 years of experience working with clients with co-occurring substance use and behavioral health disorders. She achieved her Bachelor’s Degree in Business Management and Masters’ Degree in School Counseling with an Advanced Degree in Substance and Alcohol abuse from Mercy College in New York. In addition, Stacy completed 24 hours of the Connecticut Certification Board’s accredited Intensive Clinical Supervision training. Stacy was appointed Clinical Team Leader for Connecticut Counseling Centers, Inc. Danbury clinic providing administrative duties, clinical assessments and diagnosis, treatment, and referral services. Stacy’s duties also included coordination and oversight of the clinical supervision program for Masters, CADC and Associate level counselors. After two years at Danbury as a Clinical Team Leader, Stacy was promoted to Program Director at the agency’s Danbury Clinic, where she presently serves.

Elizabeth Klass-Pirola, MS, LADC, LPC

Bookside Road Program Director
Elizabeth Klass-Pirola, MS, LADC, LPC

Elizabeth Klass-Pirola, is the Program Director at the Brookside Road clinic. She is a Licensed Alcohol and Drug Counselor (LADC) and a Licensed Professional Counselor (LPC) in Connecticut with over 15 years of experience in working with patients with co-occurring substance use and mental health disorders. Her Master’s degree was awarded with distinction from Fordham University. Her counseling experience includes counseling in both inpatient and outpatient settings. She is also certified in Dialectical Behavior Therapy (DBT). Elizabeth is bilingual and has worked with Italian speaking clients with severe Mental Health issues in group settings. She joined Connecticut Counseling Centers in October 2016 as a Counselor at the Danbury Clinic. In 2019 she was promoted to Clinical Team Leader. In 2022 she was promoted to her current position of Program Director of the Brookside Road clinic.

Jeffrey Greenblatt, MA, LADC

Norwalk Program Director
Jeffrey Greenblatt, MA, LADC

Jeffrey Greenblatt, MA, LADC, is a Licensed Alcohol and Drug Counselor (LADC) in Connecticut with 25 years of experience working with adults with co-occurring disorders. He has a Bachelor’s degree in Psychology from Clark University and Master’s Degree in Applied Psychology from Fairfield University. He joined Connecticut Counseling Centers in November of 2011 as an Outpatient Counselor providing services in both the Outpatient Treatment Program and the Opioid Treatment Program. He was promoted to Clinical Team Leader in 2014 and Program Director in 2018. In addition to his management of the Norwalk clinic, Jeff is the Director of Admissions for the Connecticut Certified Alcohol and Drug Abuse Counselor (CT CADAC) Training Program. Jeff has also presented at the 2022 American Association for the Treatment of Opioid Dependence (AATOD) Conference.

Suzanne De Rosa

Suzanne De Rosa, MS, LPC

Midland Road Program Director
Suzanne De Rosa, MS, LPC

Suzanne DeRosa is the Program Director of the Waterbury Midland Road facility. Suzanne graduated from Quinnipiac College with a BA in Psychology and attended Central Connecticut State University (CCSU) for her Master’s degree in Counseling. Suzanne earned an Advanced Counseling Certificate from CCSU, completed the University of Connecticut Nonprofit Leadership Program and St. Joseph’s University Clinical Supervision Program. With over 20 years of Licensed Professional Counseling experience, Suzanne has worked with children, adolescents, adults, and families with mental health and/or addiction issues in a variety of levels of care. Suzanne is recognized as a clinical leader within not for profit settings, managing organizational and programmatic areas for many years. Suzanne is trained in many evidence- based practices and remains a practitioner in the field.

Annual Report

Download our FY23 annual report